Questions to Ask Your Security Adviser

 The main function of the IT service provider is to see that the organisation who has hired him gets all the softwares updated and the set up is working in proper condition, and has adequate defence to protect all the secret data from being stolen. The organisation should divulge all the business details and activities that make the business run ,so that the IT service provider will study all the details and then conclude what is the best technology to be used to protect your network from being hacked .

 

The security advisor should have a vast knowledge of legal, regulatory and contractual requirements related to cyber security. More and more organisations are outsourcing their security programmes to managed security service provider to improve their business by focusing on other priorities ,while the provider manages the day to day threat management, data protection and ongoing compliance requirement. A highly trained proactive team of security experts Is the first thing organisation decision makers should focus on.The organisation must evaluate the IT service provider before hiring him because the company is placing its security posture and its most sensitive data in the hands of third-party provider, which will prove beneficial cost wise and have peace of mind in the long run.

 

The security adviser should take action against threat with a dedicated team of response experts, who act swiftly on the malicious activities which are automatically blocked or terminated. The response team also investigates new indicators of attack and indicators of compromise. The service provider should be smart and intelligent enough to differentiate between legitimate and various illegitimate means used by the hackers to penetrate the network of organisation by using different techniques, tactics and procedures.

 

The service provider should regularly check your system for any vulnerability ,network and application by doing penetrative test. PEN test are simulated attacks on a computer system with the sole purpose of finding loopholes which helps the hackers penetrate our computer network and system. Thus we can find where our security system is weak, correct them and thus prevent the thieves from stealing our valuable data.After the loopholes and gaps are located then the service provider should have discussion with the staff of the organisation to fix these vulnerabilities and he should also ensure that the changes that he has made to protect the network are properly and devotedly enforced and implemented by the concerned staff of the company.

Some IT service providers offer amazing services with fantastic values while some security providers are not up to the standard mark and are not efficient and capable of protecting our network and data properly, due to which the threat of theft always looms on the network of organisation. So never hire any security provider that may come your way to protect you. First assure yourself that the security provider that you are hiring is capable of doing the work entrusted to him in a proper way. The basic responsibility of the organisation is to look after its own security. They can hire a security service provider and no doubt he will be very helpful in protecting your secrets. He will also guide you with all the tools and means needed to protect your valuable data ,but at the end of the day your cooperation and involvement is always needed.

 

Outsourcing IT Support services provider is very essential and cost saving but we have to be sure that the staff working in the firm are efficient, hard-working and solve the problem efficiently when it arises in a timely manner and with whom we have to work on daily basis in future. So ask your service provider that the person responsible for the service is experienced and has adequate qualification and proper training. The work done by service provider with different clients and good review given by those clients results in his growing on a solid ground and at a faster pace. Before appointing a good service provider it is essential to get references from the clients for whom he has worked and are all the clients repeat clients or new clients. If the reference is not good then you should be cautious in taking the service of that provider.

 

A good service provider should give adequate time to his clients and should make them understand in simple language what their duties will be and what they expect the organisation and the staff to do. They should educate and update their clients about any short comings and problems. The service providers should always try to improve the functioning of network and explain it in clear words to the client the problem that arises. He should inspect that all the employees of the organisation abide by the rules and regulations. So the problem of hacking is reduced to minimum. The service providers should be of high integrity, intelligent and bold enough to face and solve all the problems. The service provider constantly monitors the health of the company’s network around the clock, all year round. Different companies have different set of tools and equipments to work and protect the data from being stolen. So the service provider should plan differently for different clients and should study the situation of each one and plan and tailor their protection method individually. Avoid those service providers who offer a common program for different clients.

 

After the service provider is appointed the organisation should be careful and alert enough to make sure that periodical reviews of the Vendor are satisfactory and effective. Some Vendors in the initial stage work hard and later when their business grows they do not pay satisfactory attention to the company’s problems and day to day functioning. The service provider should educate themselves and modernise themselves with the latest developments in the IT field and implement them whenever necessary to accelerate the clients IT progressive journey.

 

The organisation should ensure that the person to whom they are entrusting their secret data is capable of understanding the customer's business model and then give solid solutions. The service provider should be aware of the customers need. A good service provider should have people who are experts in one or more areas of digital protection. Cost of hiring service provider should not be the only criteria, otherwise it will not be always possible to get the right qualified provider who has capability, expertise and understanding that is required to protect the network and IT related work.